dswiese's posterous http://dswiese.posterous.com Most recent posts at dswiese's posterous posterous.com Wed, 24 Nov 2010 10:33:12 -0800 Old School Business Building for Social Media http://dswiese.posterous.com/old-school-business-building-for-social-media http://dswiese.posterous.com/old-school-business-building-for-social-media

I think that this is one of the biggest downfalls of social media, and one area that plain "good for the customer" customer service needs to come back and can be used in the line space.

Amplify’d from socialmediatoday.com
  1. Engage and Build Relationships. It’s not about selling your products and services but building relationships. To build relationships you need to create followers or fans of your brand, otherwise known as those who “Like” your page and content. Facebook’s Wall element provides a perfect opportunity to engage your visitors in 2-way conversations. Status updates can engage your clients by providing value as well as direct visitors to answer questions, post their comments and share their photos and videos.
Read more at socialmediatoday.com

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